CDAP FAQs: Unlocking the Canada Digital Adoption Program (CDAP) Grant – Your Top CDAP Questions Answered

In an increasingly digital economy, the Canada Digital Adoption Program (CDAP), also known as the “Boost your business technology grant”, offers a lifeline to small businesses. This game-changing initiative provides up to $15,000 in grant funding to enhance digital capabilities and drive growth. Once the CDAP is complete, you may also be eligible for an interest free loan of between $25,000 to $100,000 for 6 years from the Business Development Bank of Canada (BDC) to implement the technologies that can propel your business forward.


Embarking on a digital transformation journey can be filled with questions and uncertainties. But fear not! We have curated a comprehensive list of Frequently Asked Questions (FAQs) about the Canada Digital Adoption Program (CDAP) to help dispel any doubts and get you started on this exciting path. Our team of CDAP-registered digital advisors are poised to provide you with the information you need, addressing your inquiries from the basic intricacies of the program to its profound impact on your small business. Let’s uncover the potential of digital technology and set your business on the course of success. Your digital future is just a question away!

Understanding the Canada Digital Adoption Program (CDAP)?

What is the Canada Digital Adoption Program (CDAP)?

The Canada Digital Adoption Program (CDAP) is a Canadian federal government initiative designed to help small to medium-sized businesses adopt new digital technologies, improving their productivity and competitiveness in the market.

Who is eligible for the CDAP?

Small businesses, including sole proprietors and corporations, must have at least $500,000 and not more than $100 million in gross revenue in one (1) of the past three (3) tax years, to be eligible to apply for CDAP.

How can businesses apply for the CDAP?

Applications can be made online through the CDAP portal. Businesses must first create a digital needs assessment plan, which outlines the digital transformations they want to implement.

How long does it take to create a CDAP?

Having completed over 500 CDAP applications and digital needs assessments and as one of the largest CDAP advisories in Canada, our team of advisors are typically taking 4 weeks from start to finish compared to much longer times from less experienced advisories managing far lower applications and assessments.

How long do I need to commit to the process?

We have a streamlined process we have developed as part of completing 500 application that is not intrusive and minimizes the time required and disruption in your day-to-day business. Typically we ask business owners to set aside around 4 to 8 hours for this process.

What are the processing times for the CDAP?

The CDAP operates on a rolling basis. Once an application is submitted, processing times can vary, but businesses typically hear back within 14 business days. The current end date for accepting CDAP applications is the spring of 2025.

Covered Expenses and Funding

What expenses does the CDAP cover?

The CDAP covers costs related to adopting new digital technologies, including software, hardware, training, and digital advisory services.

How much funding is available?

Eligible small businesses can unlock an initial grant of up to $15,000 from the CDAP. Once the CDAP is complete, you may also be eligible for an interest free loan of between $25,000 to $100,000 for 6 years from the Business Development Bank of Canada (BDC) to implement the technologies that can propel your business forward.

CDAP Streams and Partnerships

What are the two different CDAP streams?

The CDAP consists of two streams: The “Grow Your Business Online Grant” stream provides funds up to $2400 to help setup e-commerce and grow your sales online, while the “Boost Your Business Technology” stream which we are discussing here, supports broader digital transformation efforts in the business.

Are partnerships eligible for CDAP?

Yes, partnerships are eligible to apply for the CDAP, provided they meet the other eligibility requirements.

Want to Know More about CDAP?

Addressing Misconceptions

CDAP is not limited to technology companies

The CDAP is designed for all small businesses across Canada, regardless of their industry. The goal is to boost the adoption of digital technologies across the entire business landscape, not just within tech-focused sectors.

Clarifying the Funding Misconception

The CDAP offers up to $15,000 in grant funding, not $150,000. The funding is substantial, but it’s essential to have accurate expectations when planning your digital transformation. You are then eligible to apply to the BDC for an interest-free loan of up to $100,000 to help execute the implementation roadmap. 

Simplifying the Application Process

The application process involves creating a digital needs assessment plan. Our team of CDAP-registered digital advisors that (to-date) have successfully completed over 500 CDAP applications, can guide you through this process, making it straightforward and stress-free.

How Can I Apply for CDAP?

Step 1.

Connect with TGL Consulting CDAP Advisory consultants to support through the CDAP grant application process.

Step 2.

Create your account on the Government of Canada website and confirm your eligibility for the CDAP Grant.   

Step 3.

Apply for your CDAP grant and Select TGL Consulting as your digital advisor to develop your digital adoption plan. 

Step 4.

Work with TGL’s Certified CDAP Needs Assessment consultants to uncover gaps in your digital ecosystem and to build your digital needs assessment.

Step 5.

Receive your digital needs assessment and submit your digital adoption plan to receive your grant payment. 

Step 6.

Apply to BDC for an interest-free loan of up to $100,000 to help execute the implementation roadmap. 



Debunking the Myth: CDAP is Not Only for Large Businesses

The CDAP is designed specifically for small to medium-sized businesses. You don’t need to be a large corporation to benefit from this program. You just need to meet the CDAP eligibility requirements.

Dispelling the Misconception About the Assessment Process

The digital needs assessment is a critical part of the CDAP process, but it’s not a long-drawn-out process. It involves identifying your business’s unique digital needs and outlining how you’ll meet them.

Addressing Generic Recommendations and Hidden Costs

The recommendations from the digital needs assessment are tailored to your business’s unique needs—not generic, one-size-fits-all solutions. And there are no hidden costs in the CDAP process. The grant covers the costs of the digital needs assessment and application, including advisory services.

Can I go through this program without working with an Advisor?

No, you need to work with an approved digital advisor certified under the Canada Digital Adoption Program.

What is a Digital Needs Assessment?

Digital Needs Assessment, in the context of the Canada Digital Adoption Program (CDAP), is a comprehensive evaluation of your business’s current digital landscape, aimed at identifying gaps and potential areas for improvement. The process begins with a Current State Assessment, where the current state of digital assets, systems, and processes are thoroughly examined. This forms the baseline against which progress can be measured. Following this is the Technology Options Analysis—a critical step involving the exploration of various digital technologies and platforms that could help enhance your business operations. An effective Digital Strategy is then developed, which aligns your business objectives with the digital initiatives that will be undertaken. Lastly, a Digital Transformation Roadmap is laid out, providing your business with a detailed plan for implementing the chosen digital solutions. It outlines the stages of implementation, associated timelines, and the resources required, ensuring a smooth transition towards digital adoption.

Case Studies and Examples

Success stories of small businesses that received the CDAP grant

We’ve worked with numerous small businesses that have successfully secured the CDAP grant and implemented transformative digital solutions. From retail businesses that have adopted e-commerce platforms to restaurants that have implemented digital ordering systems, the success stories are diverse and inspiring.

Positive impact of the grant on business growth

The CDAP grant not only covers the cost of digital technology but also unlocks new opportunities for business growth. We’ve seen businesses expand their customer base, improve their operational efficiency, and increase their revenues as a result of their digital transformations.

CDAP Grant


The Canada Digital Adoption Program (CDAP) is an incredible opportunity for small businesses to boost their digital capabilities and drive growth. While the process might seem complex, with the right guidance and a clear understanding of the program, you can unlock this valuable grant and supercharge your business. Don’t let misconceptions hold you back. Embrace the potential of digital technology and get your business on the fast track to success.

Can TGL Consulting help with my CDAP Application and completing the Digital Needs Assessment?

Absolutely, TGL Consulting is here to assist with every step of your CDAP application, including the completion of the Digital Needs Assessment. Our team of experts is equipped with the knowledge and skills to guide you through the process, ensuring your business meets the necessary criteria for the grant. We understand how important this opportunity is for your business and we’re committed to helping you harness the full potential of the CDAP.

Having completed over 500 CDAP applications and digital needs assessments and as one of the largest CDAP advisories in Canada, our team of advisors have experienced working with business owners across many industries from hospitality, to construction, to transport and beyond.

Don’t wait – contact us today to begin your journey towards digital advancement and business growth.

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