Owning a small to medium-sized business can be a relentless string of decisions or executions and without proper overwatch, can lead to ongoing “firefighting”.  Who has the time to stop and talk about anything with all this activity going on? There is no doubt that participating in a CDAP review can take time, but the…

As we store away our shovels and coats and start our spring cleanup, the last thing on many of our minds is snow and winter festivals. Unless of course, your business is snow and winter festivals…  Then this is a fantastic time to improve. Technology can be a great way to ensure a profitable winter…

Technology can play an extensive role in ensuring that you are a successful business in various ways. This week, let’s take a few moments to understand this a bit more. We’ve all experienced a variation of a poor sales or service experience and mumbled “Customer service is dead in Canada”. We muddle through in order…

Technology can play an extensive role in ensuring that you deliver on the promises you committed to with your client. Following thru on the timelines and budget you’ve agreed to is the most important factor to repeat business and growth for your product or service. So, how can TGL help you to achieve the on-time…

Technology can play an extensive role in ensuring that you keep the clients you just won (taking the advice from week 1) and or keeping your existing clients serviced to the level you’re known for. It’s well known that it “takes 5 to 7 times the effort to gain a new client vs earning a…

Technology can play a massive role in getting your business to the next level of growth.  In many cases, it can be the deciding factor in why your potential clients choose you over your competitors.  Technology such as YELP, Google reviews, and Reddit are often the initial point(s) of contact as your potential clients review…

As we return from a long weekend; it’s important for business owners to reflect upon how much of a break they could take.  Did something pop up unexpectedly or did some avoidable issue arise?  Who was taking the calls over the break; were your potential or existing clients able to connect with your product or…

You’re a small to mid-sized business and you have limited time and even less money to risk.  Employees to manage, clients to satisfy, and day-to-day operational concerns that would leave most music festival coordinators in terror. And after all this, TGL Consulting is reaching out and expecting you to put all that aside for us…